Social media incidents remediation (sector specific)
Should a company find instances of modern slavery occurring on its social media platform, the company has a responsibility to respect the human rights of those affected, and should take steps to investigate and ‘provide for or cooperate in their remediation through legitimate processes’ (UN Guiding Principles). This can include cooperating with law enforcement, removing violating content, or referring affected users to support services. Content removal should be accompanied by efforts to investigate and remove the source of risk to prevent future occurrences.
The metric assesses whether the company discloses in its modern slavery statement any actions taken in response to modern slavery incidents identified or reported on any social media platforms it owns or distributes.
For example, the company cooperates with law enforcement (while safeguarding privacy and human rights); the company removes content; the company refers victims to support services.
Note: this metric is asking specifically whether the company discloses the corrective steps it has taken (or would take) in response to modern slavery incidents occurring on the social media platform itself.
* Note on choosing the Year of your answer
Read the MSA Statement carefully to find out what year it covers.
When a statement is referring to a Financial Year (FY) ending in Q1 or early Q2, it should be labeled with the previous year. Example:
- Statement for FY2018/19 ending in April 2019 = 2018
- Statement for FY2018/19 ending in May 2019 (or later) = 2019